The Spanish hotel chain RIU Hotels & Resorts celebrated the eighth edition of the RIU Awards USA & Canada at the Riu Palace Pacifico hotel in Riviera Nayarit, Mexico. This annual event is designed to reward and recognize the trust and effort of travel agents and agencies that most support the RIU brand in its two main source markets in the Americas, consolidating its presence in both countries.
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The gala, inspired by a theme of "Mexican Fiesta" and adorned with details of Otomi art, it brought together 90 guestsincluding representatives from the most relevant agencies in the United States and Canada. During the meeting, the RIU Marketing and Sales team took the opportunity to share the latest news of the chain, including upcoming renovations, openings and new services.
The event recognized the work of the TOP Producers from both markets and presented special awards to those professionals who have demonstrated an exceptional commitment to the brand.
To CanadaThe special awards were:
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#1 Host Agency: The Travel Agent Next Door
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#1 Travel Agency: Red Label Vacations
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Host Agency of the Year – Outstanding Growth: The Travel Agent Next Door
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Travel Agency of the Year – Outstanding Growth: Les Voyages Simon Pelletier Inc
As for the United StatesThe special recognitions were awarded to:
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#1 Host Agency: Inteletravel
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#1 Travel Agency: Vacations To Go
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Host Agency of the Year – Outstanding Growth: Travel Planners International
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Travel Agency of the Year – Outstanding Growth: Magnum Travel
All the award winners enjoyed a special program designed to thank them for their loyalty and collaborationwith activities and experiences designed for the destination.
Representatives from the RIU Business Development team who accompanied the guests included Armin Kaestner (VP Sales, Contracting & Business Development, USA & Canada), Magnolia Chrysostom (MICE Director America), Celia Casado (director of Riu Partner Club), and Nicole Brown (Senior Manager, Partner Marketing – Romance & Business Development), along with the BDM team from the USA and Canada. Also in attendance were Martina Peuser, Sales Director for the Pacific and Central America, and Carolina Osuna, Sales Manager for Mazatlán and Puerto Vallarta. The hotel chain especially highlighted the support of the Operations team, led by Daniel Camponovo and Raúl Pedregal, throughout the event weekend.
The selection of the winners of the RIU Awards It is carried out annually, selecting the agents who register the greater production during the previous year. RIU encourages interested partners to participate in the 9th edition in 2026, continuing their collaboration and registering their sales through the platform. RIU Partner Club.
