In the face of the growing uncertainty in global trade, DHL has decided to boost its business in Latin AmericaThe company has highlighted the crucial role of the region, which is facing an economic situation marked by changing regional alliances, regulatory reforms, and market volatility. In this context, DHL's global experience and strong local presence allow companies to stay agile and take advantage of new opportunities, especially in strategic markets such as Colombia, Brazil and Mexico, where the company is investing significantly.
According to Andrew Williams, CEO of DHL Express Americas, there is a Growing demand for e-commerce platforms and small and medium-sized enterprises (SMEs) looking to get to international clients efficiently. In ColombiaThese SMEs represent nearly 80% of their customer base. Williams noted that “Our customers tell us that agility and access to reliable logistics are more important than ever. SMEs across America They are expanding their global reach, and they rely on our expertise to overcome regulatory hurdles and maintain their operations during turbulent times."
The strength of DHL As a comprehensive logistics provider with global experience and a local presence, we help companies stay agile, comply with regulations, and take advantage of new opportunities.
In this sense, DHL Express has strengthened its customs services, has expanded its digital tools and has optimized the last mile delivery to minimize delays. In Colombia, the company has invested more than half a million dollars to open six new points of sale in 2024, and plans to invest $1,3 million in 2025 for new openings, fleet expansion, and solar panel installation.
For its part, Tim Robertson, CEO of DHL Global Forwarding Americas, highlighted the flexibility as the key to maintaining resilience in the supply chains“Tariffs and geopolitical changes are transforming logistics in the Americas, but with proactive planning and multimodal solutions, we help customers balance cost efficiency and transit times,” said Robertson. He cited the situation of Colombian ports as an example, where they have redirected flows toward the Pacific to counteract congestion in the Caribbean, which has led to an increase in 5% in volume through Buenaventura.
Finally, Agustín Croche, CEO of DHL Supply Chain Latin America, stressed that customers are looking for more agile storage and distribution solutionsAs part of this effort, the company opened a distribution center in Mexico that totals more than 210,000 m² to its network in Latin AmericaIn addition to generating more than 2,500 jobs, Croche stated that "to support our customers in dynamic markets, we are driving initiatives to improve our operational capabilities and developing our logistics specialists. We are bringing the knowledge of DHL's global network to the local market and exporting it."
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