UNO consolidates the V Logistics Business Meeting as the most important Logistics Networking Forum in Spain

A point of contact between logistics operators and their clients

More than 400 executives from leading consumer and logistics brands gathered at the annual meeting organized by the logistics association in Madrid.

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UNO, the Logistics and Transportation Business Organization, has consolidated the V Logistics Business Meeting such as logistics networking forum most important of Spain.

 

Among the attendees, the presence of the directors of Logistics of El Corte Inglés, Phone House, Worten, Samsung, Sánchez Romero Vente Privee (now Veepee) as well as logistics operators (Carreras, ID Logistics, XPO Logistics, UPS, Transhaer, Alfil or Boyacá). Precisely, the added value of this business meeting is that it represents a point of contact between logistics operators and their clients in the search for competitiveness in the logistics chain, through process improvement and intensive use of new technologies.

 

The business meeting was inaugurated by the president of ONE, Juan Pablo Lázaro, who made a clear call to eradicate unfair competition initiatives in the logistics sector. “We should all have the same rules of the game to work on equal terms,” he explained. “We are in a moment of structural change and the way to interact with purchases and sales involves the mobile phone and new technologies. In this sense, the transportation and logistics have become a determining factor for customer satisfaction e-commerce and, as he argued, although it is not passed on to the consumer, it is something that must be paid.

 

The opening presentation of the V Logistics Business Meeting ran in charge of Antonio Díez Cuevas, Director of Operations at El Corte Inglés, who showed that we are facing a society of excess, with a dynamic in which customers are impatient and implacable. For this reason, he recognized that we are at a time when companies have to go look for the customer. “We must be able to convey the concept of labor dignity to the last person who works in logistics. If not, this will have no future,” he highlighted.

 

Service

 

Among the most notable contributions of the event, it was evident that the logistical challenges of retail involve customer service in stores and in e-commerce. This was argued by the director of Promod Supply Chain: “We are in a moment of change towards new distribution models with logistical decentralization.” For his part, the Neck & Neck Logistics Director He added that customer adaptation is the challenge of the future and this must be throughout the supply chain.

 

El general director of Boyacá, Miguel Quintana, insisted: “Agility is what will lead us to adapt to change. We can't stay where we are. Technology has stopped being a barrier and has become an opportunity and we have to take advantage of it.” For his part, the CEO of Carreras Logistics Group, Fernando Carreras, recognized that the most radical change in recent times comes in the last mile.

 

"The consumer assumes that the product is the one that goes to him and for this we must grow in services and guarantee the new needs that have been created based on immediacy." And he called: “To obtain better results, it is very important to share information from the entire supply chain transversally.” Also the general director of Alfil Logistics, Jaume Bonavia, talked about the last mile and its challenges. “Our latest investments are related to sustainability for transportation in the last mile, where much remains to be done. Our objective and what we work for is to increase the sales of our clients.”

 

 

 

The business meeting was inaugurated by the president of UNO, Juan Pablo Lázaro, who made a clear call to eradicate unfair competition initiatives in the logistics sector

 

 

 

Technology played a prominent role in the debate. From the logistics area of Desigual, Sergi Castresana He commented that the company is committed to technology to analyze demand from different areas. “We work to integrate all the information of the different clients, both online and offline, through technology, thus aligning our business model,” he indicated.

 

Operators, technology integrators

 

In this sense, logistics and transport operators are clear. The general director of Transaher, María Luz Cobos, argued: “The technology of the future will allow efficiencies unimaginable today, among which will be how to predict demand. This will lead us to have smaller warehouses closer to the cities because logistics demands more and more speed.”

 

In this sense, the director of ID Logistics, Javier Echenique, added that technology will force us to change the business model to adapt to what our clients demand from us. This will make us become technology integrators and this requires investment and a change in the way of working that we have until now. “The real revolution in this sector comes from technology. The future involves change in the last mile, in the home delivery of large merchandise, such as large furniture,” added the XPO Transportation Director, Massimo Marsili.

 

Ecommerce challenges

 

At the table centered on the e-commerce challenges The conclusion was that the combination of service and omnichannel will mark the retail strategy. As he recognized executive vice president of Sánchez Romero Supermarkets, Enric Exquerra, companies have logistics as their marketing tool. He Samsung logistics manager, Juan Antonio Iglesias, assured that the challenges of logistics at Samsung involve duality, sustainability and ecommerce.

 

On the other hand, from Worten, Fernando Siles argued: “Omnichannel is key and the reality is that you have to have communication between a physical and online store. Added to this is the change in the in-store experience, which is no longer what it was. “They have evolved for and to facilitate the purchase operation for the customer.”

 

For its part, Heliodoro Carbajo, Director of Logistics at Douglas Perfumerías, acknowledged that his obsession is to always have the right stock. “We are committed to managing demand and involving other departments in what we are going to sell,” he said. All this, without losing flexibility, an aspect that, as he stated, Pol Lligoña, Logistics Director of VeePee (Privalia-Vente Privee): “Our duty is to be flexible. The challenges involve interconnectivity in Europe. For this reason, we have developed a European transport network where we are our own operator.” In this sense, since UPS, Clara RojasHe added: “It is increasingly common for consumers to buy from platforms that are located outside their borders, which will increase cross-border trade in the near future, something that we must take advantage of as an opportunity.”

 

Finally, the event had a section dedicated to the presentation of innovative projects by startups. In her, Neosistec introduced the new code BIDI for logistics, which allows all codes to be recognized from the mobile phone and from great distances, something that can be very useful for picking jobs. Send2me showed the advantages of its new smart mailbox, with which it is no longer necessary to be at home when the delivery person arrives.

 

Y Passion Motorbike He presented to scoobic, the hybrid between a motorcycle and a van for sustainable delivery in the city. For his part, the general director of Mercedes Benz Vans spoke for the first time about the new eVito, the 100% electric van from Mercedes that is produced in Vitoria and that arrives to facilitate an electric urban distribution, sustainable and adapted to the new mobility restrictions of large cities.