At TNT, our strategy focuses on offering the market innovative, top-quality, customized solutions supported by the latest technology and e-commerce tools. This strategy is complemented by our "total customer focus" philosophy, aimed at consistently exceeding the expectations of our employees, suppliers, customers, and society as a whole, in line with the Total Quality Management program and incorporating the EFQM (European Foundation for Quality Management) model.
Our goal is to ensure our customers' success by offering the fastest and most reliable service, simplifying transport management as much as possible. Therefore, we continuously develop comprehensive transport solutions that provide our customers with a competitive advantage over their competitors, such as TNT's biomedical services, a new product aimed at the medical and pharmaceutical sector, supported by web support and a pioneer in the market.
TNT's express services are based on the latest customer service requirements and offer the broadest range on the market. Our product portfolio covers everything from same-day and next-day delivery (before 9 am) to urgent goods distribution and customized solutions. Among our services, those carried out by the TNT Sameday Department stand out. This represents a major breakthrough in the sector, providing a European-wide service aimed at the high-end, "super" express delivery market, guaranteeing same-day deliveries and collections.
TNT is Europe's leading express delivery and logistics company, boasting the largest owned road network in terms of coverage and transit time. Over the past few months, we have launched new routes to Eastern Europe, Turkey, and Greece, making us the only company in Spain with a regular daily service between Spain and these regions.
Furthermore, we cannot forget the Spanish market, which has become one of our top priorities. We are focusing our efforts on achieving a greater presence and better connections throughout the country, as well as consolidating our sales figures and our key centers and areas.
TNT has been committed to new technologies since its inception, making numerous and constant investments with the sole objective of providing the company with a state-of-the-art systems infrastructure that allows it to offer its customers the latest logistics and transport solutions in the area of e-commerce.
Thanks to technology, TNT offers complete visibility across all logistics processes, and we can automate certain processes, reducing lead times and costs. Over the past five years, the company has invested €150 million in information technology, resulting in it now having the tenth largest private computer network in the world.
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